1. Our Commitment
We respect your privacy. We will make every effort to protect your personal information.
2. Collection and use of information
a. Privacy for Customers and Trial Users
What Information we do collect
1. Information we collect automatically
Usage information: We collect information about how you use services, including actions you take in your account (like sharing, editing, viewing, creating, and moving files or folders).
Cookies and other technologies: We also collect information using cookies to provide you with services tailored to your preferences. You can set your browser not to accept cookies, but this may limit some functionality.
2. Information you provide to us
We collect all text, documents, or other content or information uploaded, entered, or otherwise transmitted by you in connection with your use of the services. This data may contain company and individual names (including email, physical addresses, and other forms of contact information) together with additional potentially sensitive information
3. How do we use your information?
We use the information that we collect automatically to provide you with personalized services and improve the services. We use the information you give to us solely to provide each customer with access to their data; communicate with you; analyze and process your data; improve the services; verify your identity, and comply with our legal obligations. We may combine information that we collect from you with information obtained from other sources. We may also aggregate and de-identify information collected through the services and use such de-identified or aggregated data to improve the capabilities of the services or for any other purpose.
b. Privacy for Visitors
i. What information do we collect?
Formation we collect automatically: Usage information: We collect information about how you browse our website and the pages you view.Cookies and other technologies: We also collect information using cookies to provide you with services tailored to your preferences. You can set your browser not to accept cookies.
ii. Information you provide to us
We collect your name and email address if you contact us, for example, to schedule a demonstration or answer your inquiries.
iii. Information collected from other sources
iv. How do we use your information
We use the information that we collect from our visitors to provide and maintain our services; communicate with you; improve the services; verify your identity, and comply with our legal obligations.
3. How is your information secured?
Security is important to us. We have implemented physical, electronic, and managerial procedures to safeguard and secure the information we collect. However, no data transmission is guaranteed to be 100% secure and we cannot guarantee the security of information you transmit through the use of our services, therefore, and you provide this information at your own risk.
4. How we manage personally identifiable information?
We make reasonable efforts to protect personally identifiable information that you may submit to the Akorda platform from loss, misuse, and unauthorized access, disclosure, alteration and destruction. However, it is your responsibility to manage personally identifiable information
5. How long is your information kept?
We retain your information for as long as needed to provide you services and to comply with our legal obligations, resolve disputes, and enforce our agreements. We may maintain some or all of this data in archive format even after it has been removed from the service.
6. Where your information is stored?
Our servers are located in the United States or such locations requested by customers. In using the service, data may also be stored locally on the devices you use to access the Services. We comply with all applicable laws and regulations. Residents of the European Economic Area (“EEA”), Switzerland, and the UK can exercise certain data subject rights available to them under applicable data protection laws. Where such rights apply, we will comply with requests to exercise these rights in accordance with applicable law. Residents of California should consult the California Privacy Rights, below.
7. What are your rights?
a. Personal Data
For personal data that we have about you, you can:
Change or Correct Data: You can edit some of your personal data through your account. You can also ask us to change, update or fix your data in certain cases if it is inaccurate.
Object to, or Limit or Restrict, Use of Data: You can ask us to stop using all or some of your personal data (for example, if we do not have the legal right to keep using it) or to limit our use of it (for example, if your personal data is inaccurate or unlawfully held).
Right to Access and/or Take Your Data: You can ask us for a copy of your personal data and can ask for a copy of personal data you provided in machine-readable form.
Additional InformationIf you choose to post publicly on our blog, or otherwise explicitly give us permission to share your identifiable information with others, this information may become public.
You can opt-out of our marketing communications.
We will not sell your information to a third party.
8. Children’s Privacy
Our Services are not directed to children under the age of 16. We do not knowingly collect personal information (as that term is defined in the Children’s Online Privacy Protection Act (COPPA)) from children under 13. In the event we discover personal information relating to an individual under 13, we will delete the personal information to the extent required by COPPA. We do not knowingly process data of EU residents under the age of 16 without parental consent. If we become aware that we have collected data from an EU resident under the age of 16 without parental consent, we will take reasonable steps to delete it as soon as possible
We will not sell your information to a third party.
9. California Privacy Rights
This section applies only to California residents. For purposes of this section "Personal Information" has the meaning given in the California Consumer Privacy Act (“CCPA”). It describes how we collect, use, and share California consumers' Personal Information in our role as a business, and the rights applicable to such residents
b. Information Collection and Use
For more details about the personal information we have collected over the last 12 months, including the categories of sources, please see the What information do we collect section above. We collect this information for the business and commercial purposes described in the How do we use your information section above. We do not sell (as such term is defined in the CCPA) the personal information we collect (and will not sell it without providing a right to opt-out).
c. Your California Rights
Subject to certain limitations, the CCPA provides California consumers the right to request to know more details about the categories or specific pieces of personal information we collect (including how we use and disclose this information), to delete their personal information, to opt-out of any “sales” that may be occurring, and to not be discriminated against for exercising these rights.
How to Exercise your California Rights
California consumers may make a request pursuant to their rights under the CCPA by contacting us at firstname.lastname@example.org. We will verify your request using the information associated with your account, including your email address. Government identification may be required. Consumers can also designate an authorized agent to exercise these rights on their behalf.
10. Contact Information
Please use the contact details below, if you would like to:
Access this policy in an alternative format;Exercise your rights;Learn more about your rights or our privacy practices; orDesignate an authorized agent to make a request on your behalf.Please contact us at email@example.com if you would like to learn more about our company and our policies.A form of this policy has been in effect since April 15, 2018. We will post updates on our website.
Please contact us if you would like to learn more about our company and our policies